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Microlog Corporation receives the 2013 Maryland Excellence Award.
Microlog Selected for Excellence Award -
A checklist to building proactive, outbound IVR Messages
Seven Challenges in Writing Outbound IVR Scripts -
A simple strategy to develop a stronger Customer Experience
A Great Customer Experience Requires More Than Just Empowered Employees -
Enhancing the customer experience, regardless of the industry, requires a focus on use of
personalized customer data, easy to use interface, and accurate and prompt response
Why B2B Customers Want It As Simple as Amazon.com -
Efficient infrastructure and mobility drive the Software Driven Network (SDN) market
Researchers Predict SDN Market to Rocket to $3.52 Billion by 2018 -
Simple tactics to help you build your Chat support
Common Live Support Mistakes to Avoid
